#1 BESTSELLER • The groundbreaking book that redefines what it means to be smart, with a new introduction by the author “A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial.”—USA Today Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could…
Competent leaders of character are necessary for the Army to meet the challenges in the dangerous and complex security environment we face. As the keystone leadership manual for the United States Army, FM 6-22 establishes leadership doctrine, the fundamental principles by which Army leaders act to accomplish their mission and care for their people. FM…
Why our brains aren't built for media multitasking, and how we can learn to live with technology in a more balanced way. "Brilliant and practical, just what we need in these techno-human times."—Jack Kornfield, author of The Wise Heart Most of us will freely admit that we are obsessed with our devices. We pride ourselves…
This book examines volatility, uncertainty, complexity and ambiguity (VUCA) and addresses the need for broader knowledge and application of new concepts and frameworks to deal with unpredictable and rapid changing situations. The premises of VUCA can shape all aspects of an organization. To cover all areas, the book is divided into six sections. Section 1…
When it was published twenty years ago, Rethinking What Works with Offenders made a major contribution to criminological knowledge on why people stopped offending, and the impact the probation service had on the desistance process. Unlike other studies that had relied on official conviction data, it was the first to make use of self-reported data,…
Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even as technology spending has skyrocketed. These challenges call for new levels of IT savvy: the ability of all managers-IT or non-IT-to transform their company's technology assets into operational efficiencies that boost margins. Companies with…
Over the last two decades, empirical evidence has increasingly supported the view that it is possible to reduce re-offending rates by rehabilitating offenders rather than simply punishing them. In fact, the pendulum’s swing back from a pure punishment model to a rehabilitation model is arguably one of the most significant events in modern correctional policy.…
Innovación para Cabezas Cuadradas no es un libro,es una pintura colorida de finos trazos que cuando la tenemos al frente nos invita a ser apreciada,a que seamos creativos y nunca dejemos detener capacidad de asombro en una búsqueda permanente de lo posible; en su lienzo plasma historias humanas y cotidianas que se desprenden de la…
Effective and practical coaching strategies for new educators plus valuable online coaching tools Many teachers are only observed one or two times per year on average—and, even among those who are observed, scarcely any are given feedback as to how they could improve. The bottom line is clear: teachers do not need to be evaluated…
La sociedad de la información se caracteriza, entre otros aspectos, por contener adaptaciones al desarrollo tecnológico y nuevos servicios, como parte de la convergencia entre las telecomunicaciones, la tecnología de la información y los medios de comunicación: se observa un movimiento mundial dirigido a aprovechar al máximo los servicios que la tecnología nos ofrece. Por…